Some users get blank page on Gallery

[Tasos]

I and some users when clicking the Gallery button, we get blank page.. but some users can see normaly..

Can you see my problem..?

i update it to 3.3.4 from 3.3.1 but still i got the same problem.. i and some, not all, but some users get blank page when we try to join at main gallery... i get blank page at admin panel gallery->overvioew->System settings...

any help?

[Respected]

Hello, you need to see the last file of errors in the cache directory

[Tasos]

----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------

Date: Mon, 06 Aug 2012 14:02:46 +0000

Error: 2006 - MySQL server has gone away

IP Address: 85****** - /index.php?app=core&module=task

----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------

mySQL query error: UPDATE ipb_members SET members_bitoptions=0 WHERE member_id=196

.--------------------------------------------------------------------------------------------------------------------------------------------------------------------------------.

| File | Function | Line No. |

|----------------------------------------------------------------------------+-------------------------------------------------------------------------------+-------------------|

| admin/sources/base/ipsMember.php | [db_main_mysql].update | 956 |

'----------------------------------------------------------------------------+-------------------------------------------------------------------------------+-------------------'

| admin/sources/classes/member/photo.php | [iPSMember].save | 140 |

'----------------------------------------------------------------------------+-------------------------------------------------------------------------------+-------------------'

| admin/sources/classes/facebook/connect.php | [classes_member_photo].save | 885 |

'----------------------------------------------------------------------------+-------------------------------------------------------------------------------+-------------------'

| admin/applications/members/tasks/twitfacesync.php | [facebook_connect].syncMember | 136 |

'----------------------------------------------------------------------------+-------------------------------------------------------------------------------+-------------------'

| admin/sources/classes/class_taskmanager.php | [task_item].runTask | 208 |

'----------------------------------------------------------------------------+-------------------------------------------------------------------------------+-------------------'

| | [class_taskmanager].runTask | |

'----------------------------------------------------------------------------+-------------------------------------------------------------------------------+-------------------'

[Tasos]

this is from sql_error_latest.cgi file.. how do i fix those problems?

[Respected]

Наиболее часто ошибка MySQL server has gone away возникает в результате тайм-аута соединения и его закрытия сервером.

[_Dark_]

Tasos, send this to your hoster support. This is a server problem, not in IP.Board.

[Tasos]

Yes but why some users can join at Gallery and some other not..?

[Tasos]

anything...?